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About

Blakes is a Liverpool based office supplies and workplace furniture specialist, established in 2015 by Michael Byrne who has over 18 years of knowledge and experience in the office products industry having worked for two major international office supplies companies.

Industry

Office Products, Furniture

Founded

2015

Prima Products

• Prima ERP
• Prima Vantage

Key Features

• Expansive Furniture Operation
• Customer-First Attitude
• Ambitious Growth Plans

Challenge

Blakes previously operated under a managed service provider who were taking a big bite of their profits. With a limited range of suppliers the team could work with, it was difficult to win larger projects.

This made it incredibly difficult to grow the business.

Solution

Moving to Prima gave Blakes their independence back, with complete control over suppliers, pricing, and so much more. The independence gave them the opportunity to look elsewhere without being restricted to a small list of suppliers. Doors were opened and opportunities were unlocked with the money saved from the managed service solution.

Results

  • Increased Profit: Blakes grew their profits by a staggering 300-400% in under 5 years since moving to Prima.
  • Product Variation: Moving to Prima allowed Blakes to connect with new suppliers, offering their customers an expanded product range.
  • Team Growth: As moving to Prima allowed Blakes to grow, they could also introduce new team members to their business to offer even greater account management, helping them to win bigger clients.
  • Investment Opportunities: Moving from a managed service provider freed up cash to invest in diversification and technology.

”Since we’ve started with Prima, we’ve grown by over 300-400%.
It was always going to be Prima and the reason is because they make everything sound really easy… and take the stress away from you

Michael ByrneDirector, Blakes Workplace Solutions

Blakes’ Story

Blakes is a Liverpool based office supplies and workplace furniture specialist, established in 2015 by Michael Byrne who has over 18 years of knowledge and experience in the office products industry having worked for two major international office supplies companies. Looking to regain control of their business from a managed service provider, Blakes made the jump to Prima in 2020 and have never looked back!

Before making the move to Prima, Blakes previously operated under a managed service provider who were taking a big bite of their profits. Hard-earned profits were being shared between Blakes and the provider which made it difficult to grow the business.

Another significant challenge was the lack of suppliers that Blakes could link up with. With less supplier choice, Blakes could not promote the diverse product ranges that they wanted to, making it difficult to win larger projects.

Blakes dreamed of expanding their product range and growing their operations. Prima became the catalyst for this.

In 2020, Blakes made the move to Prima!

Moving to Prima gave Blakes their independence back, with complete control over suppliers, pricing, and so much more. The independence gave them the opportunity to look elsewhere without being restricted to a small list of suppliers. Doors were opened and opportunities were unlocked with the money saved from the managed service solution.

Since switching systems, Blakes have moved to a new office with a bigger warehouse to accommodate the increase in the volume of orders from their clients. With a larger team, Blakes can complete larger projects – including furniture solutions – and offer an even better service to new and existing clients.

”We don’t think we could’ve done anything we have without Prima.
We’ve put some major changes in place to be able to get to where we’re going and Prima have been there every step of the way

Rachel WalkerDirector, Blakes Workplace Solutions
Conclusion:

Moving to Prima revolutionised Blakes’ operations, allowing them to diversify and grow their business. Not only have Blakes’ profits increased, they can now offer an even greater range of products and services to their customers which wouldn’t have been possible with their previous system and provider.

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