Take Prima on the road with PrimaApp

The perfect tool for your drivers and sales people out on the road

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DRIVING EFFICIENCIES

PrimaPOD is a digital, paperless solution designed to provide businesses with complete control and visibility of delivery operations. Deliveries are tracked electronically and in real-time, increasing the reliability reducing the time and cost involved in managing deliveries and collections.

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FULLY INTEGRATED

PrimaPOD offers significant benefits to help your business automate existing manual processes. Fully integrated with Prima ERP, you have the ability to manage and allocate deliveries from within your back office system. The deliveries schedule is then available to your drivers within the PrimaPOD app on their smartphone device. Utilising the device’s 4g or wifi signal, data is communicated in real-time to your Prima back office system

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PrimaCRM provides you and your sales team with access to all of the key customer information you may require whilst out on the road. Integration with Google Maps allows you to load up the customers’ details and navigate to their addresses using the best route available. You also have the ability to call or email direct from the app by clicking on the contact’s details.

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PrimaCRM enables you to view all previous customer communications and notes to ensure that you have all the latest information at your finger tips prior speaking to your customers. The ability to view current company trading status allows you to see if customers’ accounts are up to date or on hold. You are also able to monitor success rates of email marketing campaigns with Prima’s integration with industry leading marketing services such as InControl Marketing, DotMailer & MailChimp. Visibility of email clicks and opens are all recorded and visible within PrimaAPP

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Increased Productivity

Using Prima’s POD app, all your driver needs is a mobile device. With integration with maps, your driver can locate the address, take the customer's signature or photograph of delivery and also process returns.

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Improved
Customer Service

Using Prima’s POD app can be very helpful in improving your customer's experience with the shipping and delivery of products. People find it much easier and more professional to confirm delivery electronically rather than signing pieces of paper.

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Reduced
Paperwork

Not only is reducing paperwork better for the environment, Prima’s POD app also leaves time-consuming, manual data entry and delays in order completion behind reducing the risk of lost or damaged paper delivery notes.

Yehaaa, lets go

Browse your companies from your mobile device

Call and email direct to contacts

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View delivery and collection information

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Capture signatures on mobile device

COVID safe deliveries

Contactless delivery photograph available

Track activity

Customer comms and engagement

Integrated with Prima

Meeting Customers Expectations

Handing over a crumpled or torn delivery note to your customer isn’t exactly going to leave a long-lasting positive impression. Replacing paperwork with PrimaPOD enables your drivers to work more efficiently, reducing the time required to capture signatures, simplifying your drivers’ tasks and ensuring that your customers receive a professional and consistent on-site experience.

Contactless Deliveries

The Coronavirus outbreak has transformed many aspects of our lives, including the delivery of parcels. To help protect your drivers and customers, PrimaPOD enables the driver to make contactless deliveries by taking a photograph directly within the app instead of requiring the customer to touch the device. As with the signature, a copy of this image can then be provided to the customer on an invoice, emailed directly from Prima.

Ability to take photograph of delivered parcel
Helps keep your drivers and customers COVID safe
Leave parcel in agreed safe place with proof of delivery captured
Image is automatically uploaded into PrimaERP

Data Visibility

Real-time data visibility enables you and your team to see where your drivers are up to and what deliveries are remaining on their manifests. Additionally, there are many other benefits to your business, for example real-time notification of job completions can expedite invoicing procedures and visibility of collections can streamline warehouse and stock management processes. PrimaAPP provides a complete paperless trail for every delivery or collection.