Prima Software is delighted to announce Oliver Rowles as the newly appointed UK & Ireland Account Manager.
Since joining Prima in 2014, Oliver has always shown a real desire to build strong customer relationships and his passion for delivering training has already made a big impact through his key role in developing and delivering our weekly training webinars.
Oliver commented on his new role: “I’m incredibly excited to work with customers in a more strategic way. Assisting customers in order to answer important queries and introducing new, more efficient procedures is something I take pride in. If I can help contribute towards that extra few percent gains in a customers’ margin, by implementing more automation and identifying growth areas then it will be a very positive move both Prima and our customers.”
Steve Dennis, Head of Customer Services, added: “It’s a great move for our customers to have Oliver as Prima’s UK & Ireland Account Manager. He consistently delivers a great level of service to our customer base, and this is a testament to the fact he has recently been awarded the 2017 Customers Consultant of the Year, having being named 2016 Prima Employee of the Year.
Oliver’s mission to work more closely with our SupportPLUS customers and the wider customer base to enhance the overall customer experience, and I believe his ideas and energy are perfect to bring real value to the role.”
