Designed and delivered to help you maximise your ROI
Support PLUS was designed to allow Prima users to achieve the maximum return on investment. The training aspect of the service allows for monthly training online to maintain/build Prima knowledge and the yearly onsite training day enables a big focus on implementing new and existing features along with reviewing processes to refine and gain efficiencies.
With over 300+ new features being implemented on average over a 12 month period, the system is ever-changing and improving. If you are not taking advantage of the great development taking place, you are already behind on your return on investment!
1x ONLINE45 SESSION EVERY MONTH
1x ONSITE TRAINING DAY EVERY YEAR
1x FREE USER FOR THE PRIMA APP
A few words from Prima’s Account Manager…
“From meeting our dealers at our user group series, dealer group shows and visits, the most common conversation is that our customers aren’t fully aware of the new features and capabilities in Prima.
This service works as a pro-active approach (we understand our clients don’t always dedicate time to our Webinar Programme or social media) so that we can educate our subscribers through ‘forced training’! Sometimes you just need that push to spare 45 minutes a month which will then benefit you that time 10x over by introducing something that will save you 5 minutes a day.”
– OLIVER ROWLES, UK & Ireland Account Manager
Key features to catch up on:
THE NEW PRIMA APP
NEW CALL-OFF FACILITY
INTRODUCING AUTOMATION
PRINT AUDIT INTEGRATION
OFFERS & VOUCHER CODES
EFFICIENT CREDIT CONTROL
Customer Feedback
“The monthly sessions have enabled us to maximise the use of Prima and take advantage of all the new features that are available to us. We use the yearly onsite training day to have a big focus on reporting, potential automation, explore sales tools and we benefit massively from having a Prima expert on site with us to point us in directions we didn’t know where to look!”
“The onsite training day is very much the highlight of Support PLUS. Having Oli on site helped to sort out the little niggles and headaches we were having and enabled us to take our Prima usage to the next level. It was brilliant!”
“We’ve been working with our Account Manager Oli for several years now and his regular consultation and advice we call upon through the SupportPLUS program, has helped us not only train new staff more efficiently, but implementation of new processes and more in-depth analysis through customised sales & purchasing reporting, has delivered real results in terms of sales growth and profitability of NBS. We would highly recommend this service to dealers looking to bring extra focus and efficiencies into growing their sales.”
