The Contactless Order Process

Automation is efficiency defined

We are devoted to helping businesses like yours grow your operations and increase in both efficiency and profitability.

To help you achieve these goals, we have developed our software to automate almost every task that requires a repetitive process thus helping you to achieve the fully automated office. If your system is automating the processing of orders, catalogues, pricing and scheduling purchasing runs; it frees up your employees’ time to focus on working more closely with customers and building those ever-important relationships.

See Prima’s automation in action

The Automated Office

Browse and purchase from a growing selection of suppliers on Prima Marketplace. Many catalogues are enriched with FusionPlus Data providing you with extended descriptions, attributes, multiple images, videos and documents. Once subscribed to a catalogue, Prima will update and apply cost prices, stock feeds, discontinued products and much more to your system. Spend less time importing and managing catalogues and let your system do the work for you!

Prima includes powerful tools to ensure your sales team have fresh, relevant data to follow up. It’s more expensive to acquire new customers than re-engage existing ones. Prima can generate daily call-backs for your sales team to identify and re-engage with lapsed customers, outstanding quotes and win-back their vital business.

Featuring integration with leading email marketing platforms, Prima can also populate and generate campaign lists based on spending habits and behaviour. Identify quick wins with the automatic reporting of ‘Clicks’ and ‘Opens’ generating call-backs for your team.

Our fully integrated webstore solution, PrimaGO has seen some significant developments over the past few months. A fresh, responsive design, enriched with high quality data and tools, PrimaGO automatically updates with the catalogue and pricing changes from your Prima back office.

With the use of Prima POD app, your customers have the facility to view signed deliveries as well as copy invoices, usage reports and much more. This self-serving functionality can save your business hours of admin time.

Save time authorising e-commerce orders for specific customers with the Sales Order Automation tools. With the use of system key controls you can predefine margin and pricing conditions by customer location to auto authorise sales orders at customer location level.


Prima provides the function to set custom defined schedules to automatically send your electronic purchase orders on a daily basis. You can schedule your purchasing per supplier and automate this process on a daily basis.

Invoicing can be an extremely time consuming process. Prima’s invoicing automation can save your team hours of admin time. Pre-defined schedules can be set to automate your invoice process.

Receive detailed and informative business intelligence directly to your inbox with Prima’s report automation. You have the ability to design bespoke reports and schedule the delivery to multiple email addresses. This is a fantastic tool for sending daily/weekly/monthly sales reports to your reps and management for activity monitoring.

Experience a wealth of advanced reporting options with Prima VANTAGE. Unlock new possibilities and gain deeper insights with our enhanced reporting features.

Complete the the automated office cycle with the automation of your receipt notes. When a purchase invoice arrives from a supplier, Prima can be configured to automatically completing the receipt note.