Welcome, Charlotte McDonald, the newest recruit to join our Customer Care team

In the past 6 months we have recruited 3 new Graduate Customer Care Consultants to join our team;  This is to ensure that we continue delivering the very best service to our continually growing Customer base. The latest recruit to join our team is Charlotte Macdonald, a graduate of Manchester Metropolitan University.

Studying languages at Manchester Met University, Charlotte had spent time living in Bordeaux and Alicante where she perfected her fluency in both French and Spanish. Experienced in Customer Services she has previously held roles at Argos Financial Services and Sainsbury’s.

When Charlotte’s not studying or working, she loves to travel, explore new places and spend time with friends and family. She is just coming to the end of her first week with Prima and is well underway with her initial induction and training.

I’m sure Charlotte will fit right in to our culture and will be a fantastic addition to our Customer Care Team.

Customer Services Director, Steve Dennis said:

“It’s really exciting to have Charlotte join our team. We were really impressed with her ambition, previous experience and her outlook towards providing great service. Charlotte’s the 3rd appointment in 4 months following the arrival of Andrew and Hollie, as we continue to invest in delivering the best possible customer experience.”

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