As we enter a new period of lockdown we want to assure our loyal customers that we’re still here for you!
Over the past 8 months, our team have been working from home. Throughout this unusual period, we have identified various ways of evolving our remote support service – adapting processes to ensure we can still deliver the best level of support and training to our customers.
We have recently invested in a brand-new telephone system. This leading VOIP technology will provide significant enhancements to our support, customer and employee training processes.
We are also currently running a recruitment campaign to grow our Customer Care team and are pleased to announce that we will have a new team member joining us on Monday – details to be revealed next week!
All of our usual PrimaHelp Community support channels are readily available, and our team will continue to assist your business through these challenging times!